Regional Operations Director

Position Overview

We are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you will report directly to the Vice President of Fixed Operations
, executing group-wide initiatives and ensuring elite operational standards.

• Drive Profitability: Achieve departmental gross profit goals by managing fixed absorption, expenses, and asset utilization.
• Lead Teams: Recruit, train, and mentor service and parts managers while boosting technician retention.
• Optimize CSI: Implement robust workflow processes to elevate Customer Satisfaction Index scores and build owner loyalty.
• Partner with Leadership: Collaborate with the VP of Fixed Operations to forecast revenue goals and deploy software platforms.

• Experience: Minimum 5+ years of successful automotive Fixed Operations or Service Director management.
• Track Record: Proven ability to manage multi-million dollar P&Ls and hit manufacturer targets.
• Skills: Exceptional communication, data-driven decision-making, and deep knowledge of DMS platforms.

As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management.