Director, Internal Enterprise Communications

Job Description

Director, Internal Enterprise Communications

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

The Director, Enterprise Internal Communications is a strategic leadership role responsible for shaping and executing the company’s internal communications strategy across a global, fast‑paced organization. This role serves as the primary architect of the enterprise‑wide internal narrative, ensuring employees at all levels and in all regions are informed, aligned, and engaged with the company’s vision, priorities, culture, and transformation efforts.

• Develop and lead the enterprise‑wide internal communications strategy, ensuring alignment with business goals, culture initiatives, and global priorities.
• Serve as a strategic advisor to senior leaders on internal messaging, engagement approaches, and communication best practices.
• Partner with HR and executive leadership to support organizational transformation, change management, and culture‑building initiatives.
• Own the creation and delivery of high‑impact internal communications, including company announcements, leadership messages, and enterprise storytelling.
• Ensure clarity, consistency, and quality of all internal communication materials globally.
• Develop messaging frameworks and editorial guidelines to elevate communication standards across the organization.
• Lead global campaigns that promote employee engagement, culture, organizational priorities, and leadership visibility at local and global levels.
• Oversee planning and execution of enterprise events such as town halls, leadership forums, and employee updates.
• Ensure internal communications are tailored to diverse markets, languages, and cultural contexts.
• Partner closely with senior executives to craft clear, strategic communications, including talking points, presentations, speeches, video scripts, and leadership updates.
• Prepare executives for employee‑facing engagements and ensure consistent messaging across functions and regions.
• Oversee global internal communication channels (e.g., intranet, newsletters, digital screens, enterprise social platforms), ensuring content is relevant and optimized.
• Establish governance for internal channels, including posting standards, content calendars, and quality control processes.
• Identify opportunities to introduce new tools or capabilities to improve reach and engagement.
• Establish KPIs to measure communication effectiveness, employee engagement, and channel performance.
• Provide insights and recommendations to enhance impact and improve the employee experience.
• Drive a continuous improvement mindset grounded in analytics and stakeholder feedback.
• Lead and develop a high‑performing internal communications team; provide coaching, direction, and professional development.
• Foster an inclusive, collaborative, and high‑accountability environment focused on excellence and innovation.
• Partner with Corporate/External Communications, Public Affairs, Corporate Citizenship and Partnerships, Events, Enterprise Marketing, and related functions to ensure communications accurately reflect company priorities and initiatives.
• Coordinate with business units and functional leaders to gather insights, validate messaging, and create aligned narratives.
• Manage external agencies, freelancers, and other partners as needed to support content development and project execution.

• Ability to connect messaging to enterprise…