Development Operations Coordinator

For over 100 years, the ACLU has been at the forefront of all major civil liberties fights in our country’s history. Whether it’s reducing the prison and jail population, achieving full equality for the LGBTQ community, reducing immigration detention, or ending unjust laws that strip people of their fundamental right to vote, we take up the toughest civil liberties issues to defend all individuals from government abuse and overreach.

With ACLU affiliate offices in all 50 states, Washington, D.C., and Puerto Rico, we fight tirelessly to defend our rights in the courts, influence public policy and empower communities to advance rights for all. The ACLU of Michigan, founded in 1959, is a nonprofit, nonpartisan, public interest organization dedicated to the defense and expansion of civil liberties and civil rights in Michigan.

We are a passionate, highly motivated group of lawyers, public policy experts, lobbyists, community organizers, communicators, and fundraisers, and we’re looking for exceptional talent to join our team.

The ACLU is deeply committed to racial equity and social justice and is driven to act on these core values. Applicants must be able to recognize ways our identities intersect and play out in the work, especially with communities we serve, and demonstrate the cultural competency to work with a diverse team as well as with historically marginalized communities.

The ACLU-MI Development Department seeks to secure the financial resources necessary to support the ACLU-MI’s mission, strategic plan, and work plan. We engage and partner with our members as well as individual and institutional philanthropists. We are a results- and values-driven team with professional and committed members who respect each other and our donor-partners. We are committed to self-inquiry in developing equitable fundraising practices and applying the principles of Community-Centric Fundraising.

POSITION DESCRIPTION

The ACLU-MI seeks a full-time Development Operations Coordinator to support a major gift program focused on growth. The ideal candidate is a critical thinker who is adept at and passionate about using data and systems to drive decisions; is an inquisitive learner with an aptitude for data analysis; and has an excellent attention to detail. The Development Operations Coordinator is responsible for the operational functions of the development department and supports the fundraising efforts of the organization by increasing efficiency, accuracy, and accountability.

Specifically, the Development Operations Coordinator facilitates the maintenance and use of the centralized donor database, processes donations and produces timely donor acknowledgements, supports prospect research efforts, and plays a key role in revenue management and planning. This role also serves as the project manager for departmental systems development and management as well as for special projects including mailings, small events, and strategic data review.

Strong candidates will have excellent project and peer management skills; strong organizational, customer service, and communication skills; can work independently as well as on a team; simultaneously manage short- and long-term projects; and have a highly proactive approach to team and program growth.

PRIMARY RESPONSIBILITIES:

Data Oversight and Analysis:

• Manage the donor database to ensure complete recordkeeping and database hygiene.
• Ensure data integrity and accurate constituent records.
• Research key donor prospects to assist with growing the development program.
• Work in collaboration with the finance team to ensure accounting reconciliation.

Program Tracking and Systems Management:

• Prepare regular reports that measure the development department’s progress toward quarterly and annual goals.
• Assist with portfolio creation and maintenance.
• Maintain and track foundation grant documentation and reporting requirements.
• Identify and implement best practices, including updates to department procedures manual.
• Serve as point person between national ACLU Development and the affiliate.

Administration of Donor Stewardship:

• Ensure donor retention through weekly gift processing and acknowledgments.
• E…