RN Field Case Manager

Job Title: RN Field Case Manager (Grand Rapids, MI)

• Must be an RN and resident of Grand Rapids, MI region.
• Preferred: 1.5 years of prior Field Case Manager workers compensation experience.

Sedgwick Field Case Managers work face to face with injured workers and medical providers to facilitate advocacy, progressive medical treatment, and timely return-to-work, acting as a liaison and providing communication between all involved parties. Frequent travel is required; a home‑based office is maintained.

• Apply medical/clinical or rehabilitation knowledge to manage complex medical conditions, treatment planning, and recovery from illness or injury.
• Work remotely while maintaining face‑to‑face interaction with injured workers and medical professionals.
• Enjoy flexibility and autonomy while advocating for effective medical treatment for injured employees.
• Support the Caring counts® mission with injured employees.
• Be part of a rapidly growing, industry‑leading global company.
• Participate in professional development opportunities, continuing education credits, and team‑building initiatives.
• Access diverse and comprehensive benefits to support mental, physical, financial, and professional needs.

• Serve as patient advocate to support, guide, and coordinate care for injured workers, families, and caregivers.
• Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identifying service resources, and facilitating services.
• Identify appropriate providers and facilities throughout the continuum of services, ensuring timely and cost‑effective use of resources to obtain optimum value for client and reimbursement source.

• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and meet deadlines.
• Computer keyboarding; travel as required.
• Hearing, vision, and speaking skills necessary.

• Blended work environment.
• Meaningful work promoting critical thinking and problem solving.
• Ongoing learning and professional growth opportunities.
• Strong team environment and culture of support.
• Recognition of successes and celebrations.
• Comprehensive benefits package:
  • Three medical and two dental plans to choose from.
  • Tuition reimbursement eligible.
  • 401K plan with 50% match on every dollar up to first 6% of savings.
  • 4 weeks PTO in first full year.

Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace.