Manager Patient Care Services - Med Surg

Manager Patient Care Services - Med Surg

Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care. Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.

In addition, this position will include full responsibility for Infection Prevention.

Essential Functions and Responsibilities:

• Maintains operational responsibility for nursing and health care services on the unit.
• Promotes positive customer relations with physicians, patients, families, visitors and employees. Follows up on complaints and provides feedback. Monitors level of patient, staff and physician satisfaction.
• Promotes collaboration regarding patient care issues with various staff levels and disciplines.
• In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
• Plans unit conferences, educational endeavors, and in-service meetings for staff.
• Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.
• Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients serviced.

Required:

• Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience
• OR associate’s degree with 5 years of nursing-related experience
• Licensed as a Registered Nurse to practice nursing in Michigan

Preferred:

• Master’s degree in a related program
• A minimum of 2 years’ leadership experience

Additional Information

• Schedule:
  
  Full-time
• Requisition :
• Daily Work Times: 7:00am - 3:30pm Variable
• On Call:
  No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.