Site Manager - Montcalm Area Health Center

Responsibilities

• Demonstrate leadership and management skills that foster a culture of high performance.
• Model and communicate key values in a way that supports the organization’s mission.
• Create scheduled staff hours of work, priorities, and assignments to ensure efficient operation based on workload.
• Review risk management and identify and remediate all health and safety concerns at the assigned location to ensure a safe environment for patients and staff.
• Manage and maintain the appearance of the site, ensuring cleanliness and professional standards per organizational guidelines.
• Collaborate with medical leadership to drive productivity expectations and maximize efficient operations of the clinic.
• Provide coaching consistently, promptly, and appropriately to all site staff.
• Direct, supervise, train, and evaluate organizational competencies.
• Assist in the development and monitoring of the department/program budget.
• Conduct quality assurance activities through reviews, meetings, reports, and observation of results, in accordance with professional practice standards and regulatory compliance.
• Regularly hold meetings to communicate organizational initiatives and updates to staff.
• Coordinate interdisciplinary planning to meet patient care and health service objectives.
• Participate in planning and coordinating emergency preparedness plans.
• Manage additional operation‑aligned departments and/or operational initiatives as assigned by the Director of Practice Operations.
• Act as a resource for medical questions and concerns for patients, families, and staff.
• Other duties as assigned.

• Strong interpersonal verbal, non‑verbal, and written communication skills.
• Professionalism when interacting with patients, providers, staff, and external partners.
• Self‑motivated with strong organizational and time‑management skills.
• Ability to identify problems, think logically, and devise practical solutions.
• Proficiency with Microsoft Office Suite and experience with EMR/EHR platforms.
• Understanding of policies, procedures, and operations of a health‑care practice.
• Willingness to work outside of normal business hours if needed.
• Ability to work autonomously with limited supervision.
• Basic Life Support/CPR training according to license or certification requirements.
• Knowledge of state and federal requirements and codes governing treatment.

• Current registered nurse license in the State of Michigan (preferred).

Five or more years of management experience in an ambulatory care setting, including work with multiple providers. Preferred experience in family practice, managed care with high‑need populations, government funding, and multiple sites, as well as quality improvement management. Equivalency in education and experience may also be considered.

• Possible exposure to patients/clients with illnesses and/or infections.
• Frequent telephone and computer use, requiring manual dexterity.
• Sitting, standing, or walking for extended periods.
• Specific vision abilities required, including close and distance vision and focus adjustment.
• Maneuvering to bend, squat, or kneel and lifting up to 50 pounds.
• Use of Personal Protective Equipment as required.

May serve all populations.

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles.
• Medical, Dental, and Vision Insurance for you and your family.
• Generous Paid Time Off – 4 weeks per year for full‑time employees.
• Paid holidays – 8 full‑day paid holidays (including Black Friday) and 2 half‑day paid holidays.
• 403(b) Retirement Savings Plan with generous employer match up to 5%.
• MET and MESP savings plans.
• 529 Savings Plans.
• Pet Insurance.
• Employee Assistance Program.

We offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws.