Nurse Navigator - Electrophysiology

Nurse Navigator (Registered Nurse)

Location:

Grand Rapids, MI

Employment Type:

Full Time

The Nurse Navigator is a key member of the multidisciplinary healthcare team who serves as an advocate, educator, and facilitator of care for patients throughout their healthcare journey. This role ensures that all referred patients receive comprehensive, coordinated, and high‑quality care across the continuum, while supporting programmatic goals, patient outcomes, and quality initiatives.

• Bachelor's Degree in Nursing (BSN) required
• State of Michigan Registered Nurse (RN) License required
• CPR/BCLS Certification required
• Minimum three (3) years of experience in an acute care setting
• Minimum one (1) year of experience in medical, surgical, or radiation oncology (for oncology specialty positions)
• New Graduate Nurses should apply directly to the Nurse Residency Program or Residency Wait List

• Master's Degree in Nursing (MSN)
• Specialty certification such as Oncology Certified Nurse (OCN), Certified Neuroscience Registered Nurse (CNRN), or other applicable specialty certifications
• Case management experience
• Patient care leadership experience
• Five (5) years of experience within the applicable specialty area

• Perform comprehensive assessments addressing patients' physical, psychological, social, environmental, financial, and functional needs.
• Coordinate timely appointments, diagnostic testing, treatments, and referrals.
• Collaborate with physicians and multidisciplinary team members to develop evidence‑based treatment plans.
• Review diagnostic studies, clinical histories, and treatment courses to identify appropriate next steps in care.
• Monitor patient progress and adjust care plans through ongoing interdisciplinary collaboration.
• Advocate for patients and families throughout the care continuum, identify barriers to care, and facilitate access to resources and support services.
• Provide education regarding diagnoses, treatment plans, expected side effects, and available community resources.
• Support patients and families during complex treatment decisions and end‑of‑life care planning.
• Facilitate team conferences and care planning discussions when appropriate.
• Develop and implement individualized case management plans using critical thinking and clinical judgment.
• Identify patients at high risk for treatment interruptions, complications, or poor outcomes and coordinate appropriate interventions.
• Coordinate care for hospitalized patients, including direct patient contact during hospitalization and discharge planning to reduce avoidable readmissions.
• Communicate plans of care effectively with patients, families, providers, and interdisciplinary team members.
• Participate in performance improvement initiatives, evaluate clinical outcomes, and maintain disease‑specific patient registries.
• Collect and analyze program metrics to measure effectiveness and patient outcomes.
• Collaborate with steering committees to establish quality goals, benchmarks, and performance metrics.
• Participate in developing policies, procedures, and multidisciplinary program initiatives.
• Serve as a clinical expert and resource for disease‑specific patient populations.
• Provide education and consultation to staff and healthcare team members.
• Foster collaborative relationships with physicians, healthcare professionals, patients, and external stakeholders.
• Actively participate in shared governance, nursing excellence initiatives, and Magnet‑related activities.
• Pursue ongoing professional development and specialty certification.

• Act as a clinical expert and resource for disease‑specific patient populations.
• Provide education and consultation to staff and healthcare team members.
• Manage collaborative relationships with physicians, healthcare professionals, patients, and external stakeholders.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.