More jobs:
Quality Manager
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-07-27
Listing for:
TalentBridge
Full Time
position Listed on 2026-07-27
Job specializations:
-
Quality Assurance - QA/QC
Quality Engineering, Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers, Production QC/QA
Job Description & How to Apply Below
Location: Grand Rapids, MI
Travel: Up to 20%
Talent Bridge is partnering with a manufacturing company in the Grand Rapids area to identify a Quality Manager to lead the Quality function across manufacturing and distribution operations. This role is responsible for improving product quality, reducing internal and customer-facing defects, maintaining quality systems, and leading a team focused on continuous improvement.
The Quality Manager will oversee the day-to-day activities of the Quality Department, collaborate with Operations and Engineering, and ensure compliance with established quality standards and ISO 9001 requirements.
Responsibilities- Lead the daily operations of the Quality Department across manufacturing and distribution.
- Supervise and develop a team of Quality Engineers, Quality Technicians, and Quality leadership personnel.
- Partner with Operations to investigate quality issues and implement corrective and preventive actions.
- Lead customer complaint investigations and support customer corrective action requests.
- Drive ISO 9001 compliance through internal audits and follow-up activities.
- Monitor and report quality metrics, including scrap, rework, Parts Per Million (PPM), and cost of quality.
- Develop and maintain quality procedures, verification methods, inspection processes, and sampling plans.
- Participate in new product development activities, including first article inspections and product validation.
- Maintain quality documentation and communicate quality performance to leadership.
- Support departmental budgeting, forecasting, and operational planning.
- Coach and mentor employees on quality systems, problem-solving methodologies, and continuous improvement practices.
- Work cross-functionally with Manufacturing, Engineering, and other internal teams to improve quality processes.
- Travel occasionally to support additional facilities, suppliers, or business needs.
- Bachelor's degree in Engineering or a related technical field.
- Minimum of 5 years of experience in a manufacturing Quality environment.
- Previous leadership or supervisory experience.
- Experience with quality systems, Statistical Process Control (SPC), Measurement Systems Analysis (MSA), and Process Control.
- Experience leading structured problem-solving activities using methodologies such as 5 Whys, 8D, or A3.
- Experience with ERP systems and Microsoft Office.
- Strong organizational, communication, and cross-functional collaboration skills.
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