Men’s Clothing Sales Associate - Woodland Shopg Cntr

Position Summary

The Men s Clothing Sales Associate delivers a best‑in‑class customer experience by driving sales, providing expert product knowledge, and maintaining a visually compelling sales floor. This role focuses on building client relationships, executing merchandise recovery, and accurately communicating merchandise‑on‑hand opportunities to support store performance and profitability.

• Customer Experience & Sales — Drive sales performance through personalized service and proactive engagement; utilize suggestive selling techniques to increase units per transaction and strengthen customer loyalty; offer knowledgeable style guidance, fit recommendations, and product solutions based on customer needs; maintain a positive, professional, and customer‑focused presence at all times.

• Clienteling — Build and maintain a personal client book through relationship‑building, follow‑up communication, and outreach; leverage client data, preferences, and history to increase repeat visits and long‑term loyalty; deliver a personalized shopping experience that aligns with each client s lifestyle and wardrobe needs.

• Merchandising & Presentation — Execute daily merchandise recovery to ensure the sales floor is neat, organized, and visually appealing; support floor set execution, replenishment, folding standards, and visual direction as assigned; ensure merchandise is properly sized, signed, tagged, and displayed according to company standards.

• Inventory & Operations — Verify merchandise-on-hand (MOH) accuracy by checking stockroom and sales floor quantities; identify, document, and communicate out‑of‑stock issues, replenishment needs, and inventory discrepancies; assist with shipment processing, product organization, and inventory control procedures; adhere to all operational policies and asset protection guidelines.

• Sales Focus — Drives sales performance through confident engagement, strong product knowledge, and effective suggestive selling; identifies opportunities to maximize revenue and customer satisfaction.

• Customer Service Excellence — Provides exceptional service through active listening, personalized recommendations, and positive interactions; ensures every customer feels supported and valued; takes responsibility for creating a seamless experience.

• Clienteling & Relationship Building — Builds lasting customer relationships through outreach, follow-up, and tailored service; maintains accurate client records to support repeat business and higher sales potential.

• Results Orientation — Makes informed decisions that support sales, customer satisfaction, and operational efficiency; adapts quickly to changing business needs while maintaining high performance standards.

• Ownership & Accountability — Takes responsibility for personal actions, sales results, and customer interactions; follows through on commitments; supports the team with a cooperative and solution-oriented mindset.

• Merchandising Excellence — Maintains the store s visual appeal through consistent recovery, accurate sizing, and adherence to visual standards; helps create an inviting shopping environment.

• Inventory Awareness — Ensures accurate merchandise-on-hand levels, identifies stock issues, and communicates gaps promptly; supports inventory integrity and product availability for customers.

• Urgency & Efficiency — Works with energy and focus, prioritizing tasks to support both sales and operational needs; takes initiative to resolve issues and elevate the customer experience quickly.

• 1+ year of retail, apparel, or sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to provide styling suggestions with confidence and professionalism.
• Highly organized with strong attention to detail.
• Ability to stand and move for extended periods and lift moderate-weight items.
• Comfortable working in a fast-paced, customer-driven environment.

USD $13.75/Hr - USD $17.19/Hr.