Brand Ambassador - Grand Rapids, MI

Summary

Provides merchandising service, product education, product demonstration, customer service and display support to retail stores within a territory. Serves as a Nintendo Brand Ambassador (NBA) for both retail locations and events in the local community.

• Completes store visits with focus on building brand and product awareness with retailers and consumers.
• Assesses priorities and manages tasks and/or schedule according to what is encountered in each store.
• Proactively plans store visits by identifying the individualized needs and necessary materials for each retailer.
• Provides real time information on assigned stores by utilizing a tablet device to respond to surveys and file reports from the field.
• Conducts inventories and works with retailer and NBA management to adjust discrepancies.
• Builds relationships and maintains communication with store personnel and store management.
• Maintains display parts and POP (Point of Purchase) inventory.
• Sets up and maintains displays and display cases, including repairs and cleaning.
• Restocks product and strategically places retail marketing POP to increase the visibility of Nintendo, while ensuring merchandising tactics are followed.
• Utilizes selling techniques and knowledge of Nintendo products to aid customers with purchasing decisions.
• Provides product demonstrations and education to store personnel, both individual and group presentations, during store visits, weekend demonstrations and outside opportunities.
• Gathers insights from the field and provides to NBA management, including both written information and digital photographs.
• Participates in annual conference, monthly team calls and product training sessions.
• Coverage of long distance locations via phone calls and periodic visits.
• May provide support coverage for neighboring territories upon request.

• Minimum of one year of related retail experience.
• Possess good basic math skills.
• Accurate counting skills.
• Ability to use a computer, tablet and/or smart phone.
• Basic knowledge of Microsoft Office; i.e., Excel, Outlook.
• Familiarity with Nintendo products or ability to quickly become familiar with products.
• High school diploma or equivalent.
• Valid driver license and insurance.

This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.

Pay Range: $23.06 — $32.29 USD