Front End Lead: Customer Experience & Team Coach
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-20
Listing for:
National Black MBA Association
Full Time
position Listed on 2026-08-20
Job specializations:
-
Retail
Retail & Store Manager, Retail Associate/ Customer Service
Job Description & How to Apply Below
TJX Companies in Grand Rapids, MI, is seeking a front-of-store leader to coach Associates, promote loyalty programs, and ensure a superior customer experience. You will model service, train staff, assign registers, handle break coverage, and resolve issues to maintain a clean, organized store.
Requirements include 1+ year retail and 6+ months leadership, strong merchandising and communication skills, and a flexible schedule including nights/weekends.
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