Key Account Manager​/Grand Rapids

Grand Rapids, MI

We are looking for a Key Account Manager Sr. (KAM) in Rare Diseases who is patient-focused, exceeds sales objectives, and has worked in a complex selling environment to join our Rare Syndromes ‑ Epilepsy US team, based in Grand Rapids, MI.

You will keep the marketing & sales objectives and key performance indicators at the forefront for customer segments in the assigned territory. Act decisively and responsively by prioritizing budget allocation to meet territory objectives and effectively implementing marketing initiatives to achieve sales goals.

Effectively collaborate with cross‑functional partners (medical, reimbursement support, managed market team, specialty pharmacy, and others) to communicate customer needs, build and deliver appropriate solutions, and partner with advocacy groups to support patient education and disease state awareness in the local community.

• Exceed sales objectives by implementing marketing initiatives and developing and implementing business plans.
• Maximize impact by leveraging all available data sets and stakeholder input.
• Seek qualified leads and effectively profile new accounts, refine call planning/routing to optimize schedules.
• Have working knowledge of the local managed care reimbursement.
• Emphasize accountability and the highest standard of ethical conduct.

• Bachelor's degree BA/BS.
• 7+ years of Biotechnology/Biopharmaceutical sales experience.
• 4‑6+ years of rare/orphan drug experience.
• Proven, documented track record of delivering consistent sales results.
• Experience calling on customers at a variety of call points (e.g., academic centers, community‑based hospitals, private practice offices) both in person and virtual.

• Promoting products specific to CNS/neuroscience, including epilepsy.
• New product launch experience.
• Specialty pharmacy/REMS experience.

The anticipated base salary range is $150,000 - $210,000 per year.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self‑identify during the application process. Provision of self‑identification information is entirely voluntary and a decision to provide or not provide such information will not affect your application or employment with UCB.

Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and used only in accordance with applicable laws, orders, and regulations.