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Sales Support Specialist I

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Workrite Ergonomics
Full Time position
Listed on 2026-07-30
Job specializations:
  • Sales
    Inside Sales, Sales Administrator, Sales Development Rep/SDR, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 36000 - 54000 USD Yearly USD 36000.00 54000.00 YEAR
Job Description & How to Apply Below

Career Opportunities with Workrite Ergonomics

Current job opportunities are posted here as they become available.

Do youhave great customer service experience and are looking for a new opportunity? Workrite Ergonomicsis looking for a Sales Support Specialist I to join our industry leading team! Enjoy excellent pay and incentives at a company where you will be recognized and rewarded!

Company Overview

Founded in 1991, Workrite Ergonomics is an industry leader in the design, manufacture and distribution of height-adjustable work centers and ergonomic office accessories, including adjustable keyboard platform systems and flat panel monitor support systems.

What’s In It For You
  • Benefits including Medical/Dental/Vision plus many more
  • Competitive Pay
  • 11 Paid Holidays
  • 401K with Company Match
  • Tuition Reimbursement
  • Employee Discount Programs
  • Bonus and Merit opportunities
What Will You Get To Do
  • Address incoming calls, voicemails, and emails from both the sales team and key customers in a timely and professional manner
  • Maintain and support Special Pricing Agreement (SPA) in , This includesproactive management for the sales team, addressing past due opportunities for accurate sales pipeline forecasting and generating reports as requested
  • Process demo/mockup orders for sales team, marketing and engineering as requested
  • Communicate with customers and/or sales team to promote customer satisfaction for key accounts including proactive outreach to sales team and customers
  • Support the Customer Service team with general inquires and order entry
What Will You Bring
  • 1 yearof experience in customer service and data entry or related field
  • High School diploma or GED
  • Intermediate skills in MS Word and Excel, Word, and Outlook. A
  • Ability to handle multiple priorities efficiently and effectively
  • Ability to communicate effectively across a diverse customer-base; good verbal and written communication skills and good interpersonal skills with ability to deal with individuals at all levels, both inside and outside the organization
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