Business Development Manager

• Location 3001 ORCHARD VISTA DR SE,STE 300,Grand Rapids, MI, ,United States
• Employee Type FT Exempt
• Travel 40%

The Business Development Manager is responsible for executing the Business Development strategy by initiating customer outreach, preparing and leading customer workshops, and supporting overall Business Development efforts which result in project opportunities for the Sales team. The primary goal of this role is to secure face-to-face meetings with potential clients by utilizing its vast network of contacts. The Business Development Manager qualifies leads and develops relationships with potential clients by educating and consulting them at an early stage in their decision-making process.

• Secures face-to-face meetings with potential clients, specifically at the executive level, up to and including C-suite.
• Executes solutions-oriented selling; researching prospect strategies and qualifying leads resulting in exploratory discussions on TGW solutions for Sales opportunities.
• Proactively seeks new business opportunities within assigned target industries.
• Drives account-based marketing programs.
• Develops Sales content and presents TGW solutions to potential clients and consultants in discovery meetings.
• Establishes relationships with potential clients and consultants early in their process to educate and consult on their needs.
• Maintains and documents customer relationship progress in CRM.
• Represents TGW at trade shows, conferences, and industry events.
• Performs additional duties as assigned.

Education: Bachelor’s degree in Sales, Marketing, or related field, or equivalent work experience.

Experience: At least five (5) years’ experience selling solutions in the material-handling industry with demonstrated success in prospecting large, complex business relationships.

Travel: Up to 40% travel required, domestically and internationally.

• Excellent industry networking skills, including an extensive existing network in Fashion & Apparel.
• Clear communication and active listening skills to understand and address customer needs and objections.
• Proficiency in adapting sales pitches and handling queries.
• Market-centric mindset with a focus on excellent service.
• Resilience and determination in achieving sales goals despite challenges.
• Flexibility to adapt to changes in products, services, or strategies.
• Efficient time management and task prioritization.
• Strong comfort with technology, CRM systems, and digital platforms (Linked In, Zoom Info, MS Dynamics, etc.).
• Excellent written and verbal communication skills to engage customers effectively.
• Proactive, driven, self-starter attitude with willingness and ability to work independently.
• Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, etc.).

• Ability to remain stationary at a desk for prolonged periods of time.
• Ability to go to site frequently and move safely around industrial and/or warehouse environment.
• Ability to lift and carry supplies up to 25 pounds at a time.
• Ability to operate computers, tablets, phones, and other electronic devices.
• Ability to communicate with others verbally and in writing, on a frequent basis.
• Ability to tolerate exposure to job site temperature fluctuations due to seasonal weather in geographic region.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may require work at TGW customer sites. TGW’s customers may require background checks before accessing their sites. Refusal to participate in a customer-required background check may result in a customer barring access and a subsequent reduction in work.

TGW Systems Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.