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Business Development Manager
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-08
Listing for:
Tommy's Express® Car Wash
Full Time
position Listed on 2026-08-08
Job specializations:
-
Sales
Business Development, B2B Sales -
Business
Business Development
Job Description & How to Apply Below
Tommy's Express is looking for a Business Development Manager focused on building strategic partnerships with national retailers to develop car wash franchise sites. This role will strategically target businesses across the country to sell the opportunity of expanding their offerings to consumers with car washing. The ideal candidate will have an agile mindset and bring strong networking and B2B sales skills.
Whatcan Tommy's offer you?
- Base pay and commission structure
- Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
- Dependent Care FSA with on-site Daycare options
- 401k match and complimentary financial planning services
- Paid time off and paid holidays
- Opportunity for continued education and tuition assistance
- Valuable learning and development program
- Significant ability to grow internally for motivated and strong performing team members
- Fun, energetic, family-oriented work culture with an emphasis on team member morale
- Growing nationwide brand / presence
- Build a strong pipeline of target brands that align with Tommy's Express values and could support the company’s expansion goals
- Proactively identify and connect with prospects through targeted outreach, networking, and email campaigns
- Travel for meetings or trade shows to develop business relationship with prospective clients and target brands
- Guide clients through every step of the franchise development process, from initial inquiry to franchise agreement signing
- Conduct presentations and in-depth discussions about Tommy's Express, including unit economics, marketing, operations, and support
- Deliver the Franchise Disclosure Document (FDD) and ensure prospects fully understand its contents
- Coordinate key meetings such as Discovery Days, ensuring all logistics and agendas align with company standards
- Coordinate with the legal team to achieve the full execution of franchise agreements
- Develop and maintain strong relationships with potential clients to build trust and confidence in the brand
- Act as a trusted advisor, addressing questions and concerns promptly and professionally
- Foster a positive candidate experience by providing clear communication and timely updates throughout the process
- Work closely with internal teams (real estate, marketing, project management, and legal)
- Track and report on lead progress, conversion rates, and sales metrics to meet company goals
- Provide insights and feedback to improve the franchise sales process and recruitment strategies
- Support department projects and initiatives
- Other duties as assigned; duties and responsibilities may change at any time with or without notice.
- Advanced degree or equivalent formal training/certifications and experience required in business, sales, marketing, or a related field
- 5+ years of experience in B2B business development, franchise licensing or sales
- Proven ability to meet or exceed sales targets
- Technical savvy and proficient in Microsoft Office and CRM systems
- Excellent written and oral communication skills, including negotiation and relationship-building
- Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
- Strong organizational and time management skills; ability to multitask and prioritize workload
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