Sales Specialist- Methods & Tools

Job Description

About the team:
Be a part of the team spearheading chance for the sales team at ZF that will be moving under Harman International. This person will work closely with account managers and other internal departments to develop new processes, systems, and tools to be implemented.

• Establishes and maintains standardized sales processes, guidelines, systems, and tools to ensure continuity.
• Aligns with cross-functional stakeholders on updates to sales directives, commercial policies, and toolkit templates.
• Coordinates cross-functionally on customer communication and letter wording.
• Drives process optimization across the sales toolset and related systems.
• Manages sales tools including CRM, ERP customer data, B2B platforms, contract management, KPIs, and reporting/analytics.
• Develops custom Power BI dashboards and Power Apps to support sales accounts, reporting, and data quality.
• Trains users on sales tools and provides ongoing user support.
• Aligns with Finance and Purchasing on data feeds and manages external service agreements.

• Bachelor's degree in Information Technology, Computer Science, or a related technical or business field.
• Demonstrated expertise in monitoring, maintaining, and optimizing databases and associated applications.
• Proven experience managing system changes and driving continuous improvement initiatives.
• Hands-on experience leading database versioning and update processes to ensure data integrity.
• Strong technical capability to manage and optimize enterprise tools and systems.
• Ability to collaborate closely with analysts to gather requirements and deliver effective system solutions.
• Excellent communication and stakeholder management skills across regions and business units; strong team player.
• Proficiency in Microsoft Excel and Power BI with solid organizational and project management skills; ERP and CRM familiarity preferred.

Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential.

We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities.

If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis.

ZF is an Equal Opportunity and Aff...?

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.