Client Partner - Retail

Client Partner - Retail

Seeking a dynamic Client Partner to nurture existing large, strategic retail customer relationship. This leadership role will be responsible for managing existing customer relationships and P&L. This role will be responsible for building strong client relationships and engaging in solution-oriented consultative selling:

• Nurture existing relationships and develop new stakeholder relationships at CxO level.
• Drive customer success and elevate TCS' positioning as a partner.
• Define business plans and manage the P&L by expanding existing account portfolio through effective client engagement and consultative selling.
• Leverage industry knowledge and awareness of technology trends to maximize business results.

Qualifications:

• 10 years+ of proven success in Retail IT services delivery or consulting, including a minimum of 2 years P&L management experience
• Experience in engagement with C-suite level executive stakeholders
• Strong communication, executive presentation skills to articulate compelling solution narratives and differentiated value propositions tailored to client business objectives.
• Experience in consultative selling, business case development (ROI, TCO, payback analysis), and value-based pricing and contract strategies.
• Understanding of retail domain, including merchandising, pricing, inventory, e-commerce, loyalty, personalization, and supply chain.
• Bachelors / Masters or an advanced degree in tech or a related field is a plus.