Enterprise Customer Success Lead — Revenue & Growth
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-22
Listing for:
MSC Industrial Direct Co.,Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Sales
Account Manager, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
MSC Industrial Direct Co.,Inc. in Grand Rapids, MI is seeking an Enterprise Customer Success Manager to maximize revenue, retention, profitability, and ROI within high‑value National Account locations.
You will serve as the primary relationship owner, ensuring seamless delivery, strong engagement, and ongoing growth across the location. The role focuses on account health, performance monitoring, and cross‑functional collaboration to uncover opportunities for upselling and long‑term business
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