More jobs:
Retail Sales Associate; Part time
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-26
Listing for:
Lands' End
Part Time
position Listed on 2026-08-26
Job specializations:
-
Sales
Retail Sales, Sales Associate/Assistant
Job Description & How to Apply Below
Job Summary
As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills.
Job responsibilities- Drive sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities
- Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic , suggesting solutions based on customer interest and needs
- Maintains knowledge of Lands’ End website navigation and leverages this option for customer solutions when the product is not available in the store
- Processes customer transactions efficiently using the POS and online systems include sales, returns, exchanges, etc. in accordance to authorized procedure
- Maintains knowledge of Lands’ End products and services, along with current fashion trends to enhance level of customer service and generate sales
- Performs markdown and other promotional activities as needed
- Responsible for stock replenishment and adhering to visual brand standards
- Excellent selling skills
- Ability to communicate effectively with customers and fellow employees
- Ability to receive feedback and take action when appropriate
- Ability to follow written and verbal instruction and meet deadlines on projects/tasks
- Flexibility and adaptable to change
- Knowledge of Lands’ End merchandise is strongly preferred
- Availability and flexibility to work varied hours to support the needs of the business
- Ability to stand for long periods of time Ability to lift boxes up to 40 lbs.
- Must have weekend availability as needed
Work Location:
In person
Position Requirements
10+ Years
work experience
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