Retail Sales Representative

Retail Sales Representative

A leading building products organization is seeking a driven and customer-focused Retail Sales Representative to support residential sales growth in the West Michigan market. This role is responsible for conducting in-home consultations, presenting tailored product solutions, and guiding homeowners through the sales process. The Retail Sales Representative serves as a trusted advisor to customers, leveraging company-provided leads and proven sales processes to close business and deliver a high-quality customer experience.

Key Responsibilities:

• Conduct in-home consultations with homeowners to assess needs and present product solutions
• Utilize company-provided leads to drive sales (no cold calling or door-to-door prospecting)
• Demonstrate product offerings and recommend solutions aligned with customer needs and budget
• Guide customers through the sales process from initial consultation to close
• Maintain strong product knowledge and effectively communicate value propositions
• Leverage CRM tools and sales technology to manage pipeline and track activity
• Meet or exceed established sales goals and performance metrics

Qualifications:

• Prior sales or customer-facing experience preferred
• Strong communication, presentation, and closing skills
• Self-motivated with a competitive and results-driven mindset
• Ability to work independently and manage a flexible schedule
• Valid driver's license required
• Ability to travel locally for in-home appointments
• Experience in home improvement or building products is a plus

Compensation:

• Base salary plus commission with total earning potential of $50,000 – $150,000+
• High commission structure and performance-based bonuses
• Paid training and ongoing sales development

Work Environment:

• On-site in the Grand Rapids, Michigan area
• Travel required for in-home customer appointments throughout the territory