Inbound Sales Consultant; Hybrid - Grand Rapids, MI

Inbound Sales Consultant (Hybrid
- Grand Rapids, MI)

Sales Trailblazer Wanted! | Hybrid Role in Grand Rapids, MI | Uncapped Earnings + Career Growth

We're looking for sales-driven, enthusiastic experienced sales professionals to join our next classes of Sales Consultants beginning in October 2026.

In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer's needs. You may also make outbound calls to optimize sales potential. You will earn a competitive base salary in addition to monthly incentive earnings based upon your performance.

We provide a comprehensive paid training program, combining virtual classroom and hands-on learning with mentoring to ensure that you have the skills you need to succeed oing coaching and training will remain a focus throughout your career to help you grow in your role and advance to new opportunities.

Join a team where your performance drives your paycheck! Our compensation package is designed to reward your success.

• Our model includes guaranteed annual base pay of $40,000+ based on your experience.
• A competitive benefits package PLUS an uncapped performance-based incentive, giving you the opportunity to increase your earnings on average up to an additional $27,300+ on top of the guaranteed base pay annually.
• Many of our top performers who consistently meet and exceed their goals earn up to an additional $75,000+ on top of their annual base pay.
• Experienced and licensed insurance sales professionals with 3+ years working in a competitive call center environment will be considered for higher salary grades
  - Senior or Lead sales roles, with starting annual base pay of $50,000+.

You'll thrive here if you are:

• Self-motivated & goal-oriented – You set ambitious goals and chase them relentlessly.
• Customer-focused – You build trust and tailor solutions with empathy.
• Tech-savvy & adaptable – You navigate systems with ease and embrace change.
• Coachable & curious – You welcome feedback and seek growth.
• Accountable & reliable – You own your outcomes and show up ready.

If you're driven, competitive and ready to grow, this is the place to do it! Check out a Day in the Life of a Sales Representative!

• Minimum 1 year of experience in a sales environment
• Proven ability to meet quotas, metrics and goals
• A drive to work in a fast-paced, high energy environment
• Desire for a long-term career within the insurance industry
• Proven ability to take initiative, solve problems, and prioritize tasks
• Direct sales skills, and the aptitude to influence customers and close the sale
• Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
• Must be eligible to obtain resident/non-resident property and casualty license in all required states

• Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
• Navigate multiple computer systems while seamlessly interacting with the customer
• Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls

• P&C/Personal Lines License is not immediately required. Farmers will sponsor and train you for licensing, as you must obtain Property & Casualty license to sell within 90 days of hire within your state of residency
• Experience in property & casualty insurance sales is preferred
• Must be eligible to obtain resident/non-resident property and casualty license in all required states
• Education
  - High School diploma or equivalent;
  College degree preferred
• Minimum of 1 year of Sales experience required;
  Call Center experience is…