Inside Sales Representative

Starting at $18.00/hour + Monthly Performance Bonus Opportunity (Up to $2,000 per Month)

Are you someone who enjoys solving problems, researching online, and helping customers find exactly what they need? Do you take pride in providing outstanding customer service while working toward measurable goals?

IMS Supply is looking for an Inside Sales Representative to join our growing team. In this role, you'll work with customers across a wide range of industries, helping them locate industrial automation and MRO (Maintenance, Repair & Operations) products. Every day is different, with opportunities to research products, build customer relationships, and turn quotes into sales.

No industrial parts experience? No problem. We provide training. We're looking for someone with strong communication skills, attention to detail, and the motivation to learn.

IMS Supply helps manufacturers around the world keep their operations running by sourcing new, surplus, and obsolete industrial automation and MRO components. We pride ourselves on providing exceptional customer service, fast response times, and creative solutions for customers who rely on us to keep their businesses moving.

• Respond promptly to customer quote requests by phone and email.
• Research industrial products using manufacturer websites and online resources.
• Prepare accurate and competitive sales quotes.
• Follow up with customers to answer questions and help close sales.
• Build lasting relationships with new and returning customers.
• Process customer orders accurately and efficiently.
• Maintain organized records of customer communications and quotes.
• Work closely with purchasing, warehouse, and other departments to ensure an outstanding customer experience.
• Assist customers with general inquiries and provide excellent customer service throughout the sales process.

• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Comfortable multitasking in a fast-paced environment.
• Strong computer skills, including Microsoft Outlook and Excel.
• Ability to research products using the internet efficiently.
• A positive attitude and willingness to learn.
• Previous customer service or sales experience is preferred but not required.
• Familiarity with online shopping platforms such as Amazon or eBay is a plus.
• Experience with macOS is helpful but not required.
• Valid driver's license and reliable transportation.

• Monthly performance bonuses of up to $2,000.
• Stable, growing company with a collaborative team environment.
• Work where your effort directly impacts your success.
• Every day presents new challenges and opportunities to learn.

Starting Pay: $18.00 per hour

Monthly Performance Bonus:
Earn up to an additional $2,000 per month by achieving performance goals.