Territory Manager Carpet Soft Surfaces

Job Title Territory Manager Carpet Soft Surfaces Position Overview

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands:
Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide.

• Daily sales calls on existing customers with special emphasis on the sale hard surface flooring products, samples, displays, adhesive, and related floor products.
• Present products to the retail dealers, designers and end-users as well as analyze all leads provided by corporate reports.
• Sell and construct display racks weighing 50lbs or more on a regular basis.
• Continually prospect for viable new accounts while developing a keen awareness of what is happening within their designated geographic area.
• Prepare reports of business transactions and sales reports showing sales volume and potential sales.
• Prepare and communicate periodic sales reports outlining actual sales information and goals, competitive market conditions and product needs.
• Analyze sales statistics by reviewing computer reports specific to his/her territory to aid in formulating goals and to assist dealers in promoting sales.
• Analyze and control travel and entertainment expenditures as well as sample budget to conform to budgetary requirements.
• Enter all customer interactions and key information into
• Responsible for selling and promoting all residential products including Shaw Floors, Anderson Tuftex, and Philly Commercial and educating customers on these products.
• Cover the Grand Rapids, Michigan market.

• High-school diploma or GED and 1 year of sales experience required or an equivalent combination of education and experience.
• Must reside in the market.
• Must be able to travel in a vehicle that can carry a number of product sample boards requiring a van or an approved SUV.
• Ability to lift samples and build displays, up to 50 pounds on a regular basis.
• Must be able to work a flexible schedule that may include some evenings.
• Proven experience using a laptop computer and basic Microsoft Windows software including MS Office.

• Experience with outside sales of flooring solutions and interior design.
• Completion of the Shaw sales trainee program can be substituted for experience.
• Must be self‑motivated and possess good organizational skills.
• Excellent communication and negotiation skills.
• Excellent time management skills.
• History of conducting oneself professionally both in the workplace and the community.
• Demonstrated ability to problem solve and navigate ambiguity and a team player.

• Build Customer Satisfaction
• Initiate Actions
• Deliver Compelling Communication
• Build Trusting Relationships

Shaw Industries Group, Inc. requires the Residential Territory Managers to operate and maintain a specific vehicle while conducting business due to the size and volume of flooring samples. The approved vehicle classes are SUVs or van-sized vehicles and must meet a minimum storage space requirement. To receive a complete list of company approved vehicles or vehicle types, email

In keeping with our company’s sustainability commitment, Shaw Industries encourages…