Security Dispatcher

Trinity Health -  - Responsibilities:
Operates a computer aided dispatch (CAD) system and monitors progress of calls and dispatch units;
Interviews callers to obtain preliminary report of incident and gains sufficient information to properly respond and dispatch appropriate assistance;
Provides assistance to security units in the field by providing resources as necessary; facilitates interdepartmental communication between security officers and other hospital departments;
Simultaneously performs various tasks while in reception of multiple audio/visual sources (channels, talk groups, monitors) and ensuring tasks are completed at a proficient level of expertise;
Monitor, dispatch, notify and document all alarms monitored in the Security Command/Dispatch Center