Critical Infrastructure Security Officer

Location:
Grand Rapids, MI

At Switch, we design, build, and operate some of the most advanced data centers in the world—powering the technology that drives global innovation.

Our mission goes beyond infrastructure. Every team member plays a role in protecting the systems that enable businesses, governments, and communities to operate. We believe in operational excellence, accountability, and a culture driven by purpose.

The Role:
Critical Infrastructure Security Officer

This is not a traditional contract security position.

As a Critical Infrastructure Security Officer, you will be responsible for protecting one of the most advanced and secure data center environments in the world. You will operate in a controlled, mission-critical setting where your awareness, judgment, and professionalism directly impact safety, uptime, and customer trust.

You’ll be part of a professional, in-house team focused on maintaining a secure environment for critical digital infrastructure.

This position is classified as safety-sensitive due to its responsibility for protecting people, property, and essential operations.

• Conduct proactive patrols of a high-security, mission-critical environment to detect and deter potential threats
• Monitor and interpret surveillance and access control systems, identifying anomalies and responding appropriately
• Control and verify access to secure areas in accordance with strict protocols and procedures
• Respond to security and safety incidents, assess risk, and coordinate with internal teams and emergency responders
• Maintain accurate and detailed incident reports, logs, and documentation
• Provide secure escorts for employees, vendors, and visitors within controlled areas
• Support site operations during emergencies, alarms, or elevated security situations
• Communicate clearly and professionally with staff, customers, and public safety personnel
• Uphold all applicable laws, safety standards, and company policies

• Calm, professional presence in a controlled, high-responsibility environment
• Strong situational awareness and sound judgment under pressure
• Ability to follow structured procedures while adapting to dynamic situations
• Clear communication and accurate documentation skills
• Personal accountability and commitment to maintaining a secure environment

• Military (all branches; security forces, military police, infantry, or leadership roles)
• Law enforcement (active, reserve, or retired)
• Corrections or detention operations
• Emergency services (fire/EMS)
• Security in critical infrastructure, utilities, or industrial environments

• High school diploma or GED (or equivalent experience)
• Experience in military, law enforcement, security, or a related operational field
• Valid driver’s license with a clean driving record (past 5 years)
• Ability to read, write, and communicate clearly in English
• Basic computer skills (report writing, email, standard software tools)

• Experience working in controlled or high-security environments
• Familiarity with surveillance, access control, or incident management systems
• Leadership or operational experience in military or public safety roles

• Ability to meet pre-employment requirements, including background check, consistent with applicable laws
• This is a safety-sensitive position requiring a pre-employment drug screening, including marijuana, as permitted by law
• Must meet all legal requirements for possession/use of assigned equipment (including firearms or less-lethal tools where applicable)
• Ability to comply with all state and federal regulations related to the role
• Working Conditions and Essential Functions
• On-site work across multiple facilities
• Extended periods of standing, walking, and patrolling
• Ability to respond quickly to alarms or incidents
• Ability to lift/move up to ~70 lbs as needed
• Willingness to work nights, weekends, and holidays as required
• Reliable attendance and punctuality

• A Culture of Karma
  - We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
• Mission-Driven Work
  - Protect infrastructure that powers global technology and innovation
• Professional, In-House Team
  - Work in a stable environment—not a contract post rotation
• Advanced Environment
  - Operate in one of the most technologically advanced data center ecosystems in the world
• Career Growth
  - Opportunities to advance into security operations, investigations, emergency management, or technical security roles
• Comprehensive Benefits
  - Flexible, competitive benefits designed to support you and your family

Switch is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.