Campus Safety Dispatcher

## Campus Safety Dispatcher Apply locations:
Grand Rapids Campus time type:
Part time posted on:
Posted 4 Days Agojob requisition :
R-4749
*
* Job Title:

** Campus Safety Dispatcher
** Job Status:
** Part-time, Non-Exempt
** Number of Openings:
** 2

Campus Safety at Calvin University is seeking a dependable and service-oriented Campus Safety Dispatcher who will provide critical communication and coordination services that support the safety and security of the university community. This position is responsible for receiving emergency and non-emergency calls for service, dispatching Campus Safety officers, monitoring safety and security systems, and coordinating responses to incidents occurring on campus.

The dispatcher serves as a central communication point for Campus Safety operations and assists in maintaining situational awareness during routine operations and emergency incidents.

We understand that great candidates need flexibility. This position can be structured as either part-time or full-time. A full benefits package that starts on your first day of employment is available for employees working a minimum of 30 hours per week. We are open to discussing a scheduled that works for the right candidate.
** Essential Functions
** The following duties represent the primary responsibilities of the position. Additional duties may be assigned as needed.
** Communications and Call Management
*** Receive and prioritize emergency and non-emergency calls for service from members of the campus community.
* Dispatch Campus Safety officers to calls for service and maintain communication with officers via radio and other communication systems.
* Gather, evaluate, and relay critical information to responding personnel.
* Contact external emergency services (police, fire, or EMS) when appropriate.
** Monitoring and Security Systems
*** Monitor campus safety and security systems including alarm systems, access control alerts, security cameras, and emergency notification systems.
* Monitor fire alarms, panic alarms, intrusion alarms, and Automated External Defibrillator (AED) alerts.
* Maintain situational awareness through monitoring of weather alerts and other safety-related information systems.
** Incident Documentation and Records
*** Document calls for service and incidents within the Computer Aided Dispatch (CAD) system.
* Maintain accurate logs of activities occurring during each shift.
* Ensure dispatch center reference materials and contact information remain accurate and current.
** Emergency Notification and Coordination
*** Initiate campus emergency notifications through the university’s emergency notification system when directed or when appropriate according to established protocols.
* Support communication coordination during campus emergencies or significant incidents.
** Operational Support
*** Assist in the training and orientation of student employees assigned to dispatch operations.
* Provide general information and assistance to members of the campus community who contact the dispatch center.
** Required Qualifications
*** High school diploma or equivalent.
* Strong verbal and written communication skills.
* Demonstrated ability to multitask and prioritize tasks in a fast-paced environment.
* Ability to remain calm and effective during stressful or emergency situations.
* Basic computer proficiency including the ability to use Microsoft Office and learn specialized software systems.
** Preferred Qualifications
*** Previous experience in a public safety, law enforcement, fire, EMS, or security dispatch center.
* Experience using Computer Aided Dispatch (CAD) systems.
* Experience monitoring security or alarm systems.
** Core Competencies
*** Communication and information management
* Situational awareness
* Problem solving and sound judgment
* Attention to detail
* Customer service and professionalism
* Ability to work effectively under pressure
** Work Environment and Schedule
** This position operates within a 24-hour campus safety communications center. The position requires the ability to work varying shifts including evenings, overnight hours, weekends, holidays, and university breaks as operational needs require.
** Physical and…