Low VoltageLocksmith Technician

Benefits

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Growing Industry
• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Job Title:

Security Installation Technician

Reports To:

General Manager or Franchise Owner

The Security Installation Technician positions is an integral part of Fly Lock Security Solutions - West MI and is key to the growth of the company. All Security Technicians must have the ability to work well in a high‑paced working environment. The individual must work well as part of the team and independently from the Fly Lock owner. The Security Installation Technician position is a hands‑on technical position geared toward an individual who has a technical mindset.

Ideal candidates will have access control and locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

• Minimum of 2 years experience in technical hands‑on field experience in security solutions, access control, door hardware, and other skilled trades.
• Inspects, installs, and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Responds to customer questions and requests.
• Recommends corrective services to adjust customer complaints.
• Diffuses difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add‑ons and change orders, seeks customer approval, and writes up paperwork.
• Performs site visits with sales consultants for existing or potential clients.
• Takes responsibility for the project from first walk‑through to final sign‑off and hand‑offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
• Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
• Other duties as required by management.

Experience with systems mentioned below is useful but not required:

• Access Control – Avigilon ACM, Linear Emerge3 & 50P, S2, Lenel Kantech, Honeywell Win Pak, DSX, Maxxess Access, AMAG Symmetry, Keyscan System7, Brivo, Open Path
• Credentials and Biometrics – HID, Aptiq, AWID, Suprema, Bio Connect, MyIris, IrisID, LG Iris, Schlage, L1 Identity, NEDAP, TRES
  443/900 Long Range Readers, Object Detection
• CCTV – Exacq, Avigilon, Axis, Arecont, ACTi, Pelco, Hik Vision, Dahua, LPR
• Lock Hardware – HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
• Networks – Netgear, Dlink, Ubiquiti, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
• Wireless – Ubiquiti, Firetide, Fluid Mesh

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Ability to withstand external weather conditions year‑round.