Window Service Technician

Window Service Technician

The Window Service Technician is responsible for performing on-site diagnostics, repairs, and adjustments to windows, doors, and other related products. This role involves troubleshooting issues, executing repairs, and ensuring customer satisfaction through effective communication and quality service.

• Diagnose and repair window and door issues on-site.
• Perform necessary adjustments to ensure proper function.
• Effectively handle customer concerns and provide excellent service.
• Communicate clearly with customers to ensure satisfaction.
• Complete work orders and take detailed notes using technology such as iPads.

• Experience in window installation and setting.
• Ability to read a tape measure accurately.
• Customer service experience, with a customer-facing approach.
• Proficiency with technology, including using iPads.
• Good driving record is necessary.
• Experience with construction and finish carpentry.

• Carpentry skills are beneficial.
• Experience with doors and windows installation.
• Ability to operate various hand and power tools such as nail gun, staple gun, hammer, single-blade utility knife, circular saw, level, and square.
• Ability to calculate measurements and perform basic calculations.
• Intermediate analytical ability and ability to read and understand written and oral instructions.

Enjoy the benefit of a company vehicle and flexible work hours. The role offers a dynamic work environment where you can work independently and experience diverse tasks. The company promotes a culture of quality service and values effective communication and customer satisfaction.

The work environment includes day shifts starting at 7 am, with the possibility of extended hours until 6 pm. The position requires flexibility and involves traveling mainly in Western Michigan, with occasional trips to Lansing or Northern Michigan. Technicians work individually 99% of the time, both inside and outside, so dressing for the weather is necessary. The role involves working Monday to Friday, with little to no work required on Saturdays.

This is a Contract to Hire position based out of Grand Rapids, MI.

The pay range for this position is $25.00 - $27.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Jul 10, 2026.