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CNC Field Service Engineer
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-21
Listing for:
H. T. PROF Group
Full Time
position Listed on 2026-08-21
Job specializations:
-
Trades / Skilled Labor
Maintenance Technician / Mechanic, Automation & Mechatronics Engineer, Field/Service Technician
Job Description & How to Apply Below
We are seeking a CNC Field Service Technician to install, maintain, troubleshoot, and repair high-precision CNC metal-cutting machines, including CNC milling, grinding, measuring, and automation systems. This remote-based role provides onsite and remote customer support, with travel required for installations, repairs, training, and service calls.
Benefits- medical and dental coverage for employees and spouses after 30 days
- company-paid life insurance
- voluntary life insurance
- short- and long-term disability coverage
- a 401(k) with an employer match!
- Install, configure, maintain, and repair CNC machine tools and automation systems.
- Provide onsite and remote technical support for CNC machine tools.
- Diagnose mechanical, electrical, software, hardware, and basic networking issues.
- Troubleshoot CNC controls, machine-control computers, monitoring systems, and related components.
- Replace computer components and complete system configurations and repairs.
- Assist customers with CNC machine operation and technical questions.
- Document service activities, repairs, findings, and recommended follow-up actions.
- Escalate complex CNC machine issues to engineering and technical support teams.
- Travel to customer facilities for CNC machine installations, repairs, training, and service calls (up to 60%).
- Field service or technical support experience with CNC machine tools, metal-cutting equipment, or industrial automation required.
- Strong mechanical, electrical, computer hardware, and software troubleshooting skills.
- Experience with CNC controls, machine-control computers, or industrial monitoring systems.
- Ability to replace computer components, configure systems, and provide basic networking support.
- Technical education or certification in CNC machining, industrial maintenance, mechatronics, electronics, information technology, or a related field.
- Ability to work independently, prioritize service needs, and maintain accurate documentation.
- Strong communication and customer service skills.
- Manufacturing or CNC machining experience preferred.
- Willingness and ability to travel to customer facilities as required (up to 60%).
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