Case Aide

Job Category: Social Services - Domestic Programs

Requisition Number: CASEA
001409

MI-GR-901 Eastern, 901 Eastern Ave NE, Grand Rapids, MI 49503, USA

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values:
We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Case Aide, you’ll help carry this mission forward and make a meaningful impact every day.

• Provide transportation to clients not limited to medical appointments, foster homes, and other social agencies;
• Assist with scheduling medical and dental appointments for clients;
• Draft and maintain notes related to interactions and areas of concern observed during visits and share notes with assigned case manager;
• Monitor home visits with clients;
• Complete paperwork and phone calls for case manager, as requested;
• Schedule and prioritize work duties in partnership with supervisor and other team members;
• Report transportation problems that occur and impede timely transportation request;
• Attend trainings and meetings as assigned by supervisor;
• May assist with file audits and small purchase requests;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

• High School Diploma or equivalent;
• Demonstrated organizational skills;
• Excellent verbal and written communication skills;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently with strong attention to detail;
• Must be reliable with time sensitive deadlines and tasks;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.