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Survivor Outreach Services Advocate

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Petoskey Chamber
Full Time position
Listed on 2026-08-08
Job specializations:
  • Social Work
    Community Health, Family Advocacy & Support Services, Human Services/ Social Work, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 39956 - 65000 USD Yearly USD 39956.00 65000.00 YEAR
Job Description & How to Apply Below

Department:
Human Services

Reports to:

Survivor Outreach Services Manager

Salary Range: $19.21 to $31.25 per hour/($39,956.80 to $65,000.00) Annually

Status:
Non-Exempt

Level: G4

Terms:

Grant-funded position. Grant ends 9/30/2026.

Opens:
July 30, 2026

Closes:
August 13, 2026

SUMMARY

The Survivor Outreach Services (SOS) Advocate under the direction of the Survivor Outreach Services Manager will be responsible for community based direct client services to survivors across the lifespan. This position will assist survivors and their families with their individual needs such as employment, transportation, and other personal and environmental challenges resulting from the violence. The Survivor Outreach Services Advocate will work with the services offered in the Department of Human Services as well as outside agencies and be responsible for appropriately maintaining confidential data and client information.

This position will encompass working together with other LTBB departments as well as community agencies and resources to fulfill the needs of clients which may include short-term housing assistance, counseling, referrals, employment assistance, and general advocacy and support.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide advocacy, safety planning and case management for victims of crime of all ages at the individual and system level.
  • Schedule, coordinate and lead applicable multi-disciplinary team meetings.
  • Assist victims when requested by Law Enforcement, at crime scenes, hospitals, or other safe locations. Provides support, referrals and information related to victims’ rights.
  • Collect and track program data including development, implementation and maintenance of confidential client case files.
  • Develop, implement and maintain confidential database system for data collection.
  • Oversee day to day operations of the SOS program under the direction of the Director of the Department of Human Services.
  • Complete client intake forms; document services and referrals provided; conduct thorough case management on all cases to include follow up contacts and up to date progress notes.
  • Maintains good working relationships with other agencies.
  • Evaluate client’s needs, make appropriate referrals and assist Tribal citizens in obtaining necessary services from local, county, state or private agencies.
  • Consult with traditional individuals and elders to acknowledge and implement traditions to facilitate cultural healing within individuals and the community.
  • Network, consult with, and educate the LTBB community about victims of crime.
  • Provide community based advocacy and case management to survivors through direct services or by making appropriate referrals.
  • Transport clients as necessary and appropriate in keeping with goals of the SOS program.
  • Accompany survivors to appointments and hearings as appropriate.
  • Provide crisis intervention and referral services during business hours or non-traditional hours, (i.e. nights/weekends/holidays). Must be available on an on call basis for SOS emergencies.
  • Maintain case files according to the program and BIA applicable grant standards. This includes but is not limited to appropriate forms, case notes, goals, safety plans, parent/agency agreement and confidentiality releases.
  • Provide grant specific reports with regard to these cases and statistics.
  • Visit survivors in their homes when safe and appropriate.
  • Function as part of department team by covering office duties as necessary.
  • Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES

To perform the job successfully, an individual should demonstrate the following: excellent verbal and written communications skills, general knowledge or area resources, knowledge of domestic violence issues, demonstrable writing skills, ability to work as part of a team; ability to write reports, business correspondence and procedural manuals, ability to complete internet research and maintain database files. Must be proficient in Microsoft Office Suite and Print Shop.

EDUCATION

AND EXPERIENCE

Minimum of Bachelor’s degree in social work (BSW) and one year experience working in human services or criminal justice field is required. A Bachelor’s degree other than social…

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