Foster Care Navigator AFPRR

Position: Foster Care Navigator, AFPRR

Status: Full Time, Non-Exempt

Reports to: Regional Resource Team Supervisor

The Foster Care Navigator is responsible for providing direct support and guidance to current and prospective foster parents through in-person contact, telephone contact, and/or email, depending on the needs of the foster parents.

• Must be available to prospective foster families and assist them in navigating through the licensing process.
• Serve as liaison between the licensing worker or child placing agency, and the current or prospective foster family when need for clarification.
• Ability to work independently and meet job requirements.
• Ability to Provide Foster Care Licensing Support Services to the Native American Community.
• Provide quality customer service primarily via phone and email.
• Sensitive to the concerns of potential foster parents.
• Ability to establish rapport quickly and effectively with families.
• Ability to identify resources available to adoptive families statewide.
• Ability to share personal experiences with foster care in a professional manner with the public.
• Ability to maintain contract compliance.
• Participates in required trainings.
• Attend all scheduled team meetings.
• Perform other duties as assigned.

• Personal experience with the child welfare system as a licensed foster, adoptive, relative or kinship caregiver.
• Knowledge of child welfare policies and procedures.
• Involvement in the local foster family community and foster family groups.
• Ability to relate to current and prospective adoptive, foster and kinship families.
• Ability to relate to local DHS and private agency personnel.
• Ability to work a flexible schedule to accommodate families with whom the Foster Care Navigator works.
• Ability to travel/work statewide as necessary.
• Proficient in Microsoft Word, Outlook, and Excel.
• Excellent oral and written communication skills.
• Ability to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics.

• High school diploma or equivalent.
• Valid Michigan Driver’s License, appropriate insurance and use of own vehicle.

• Works in an office environment and in the community as needed.
• Position may require evening and weekend hours.
• Possible stressful environment working with families and court system.
• Fast paced, enthusiastic and team oriented workplace.