Load Planner

Primary Duties:
The Load Planner coordinates the efforts to operate a portion of our trucking fleet within a designated area/customer group. Provides customer service and handles day-to-day customer inquiries, customer demands and requirements to maintain a steady flow of freight. Serves as the point of contact for customer shipping requirements, compliance with rates, order entry and preplanning trucks/drivers. Coordinates with other departments to enhance customer satisfaction.
Responsibilities:
Manages designated customer account and their revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick-up schedules.
Responsible for accuracy of electronic order entry, effective communication with drivers, and conflict resolution.
Controls the preplanning of trucks/drivers. Maximizes equipment utilization while ensuring customer shipping requirements are met.
Review and analyze financial reports and take corrective action.
Generate and communicate freight rates.
Assist other load planners/departments/management in the supporting the larger PCA effort to satisfy our customers.
Available all hours via cell phone (company phone provided).

Basic Qualifications:

1+ years of experience in the transportation field; preferably as a dispatcher
Knowledge of transportation industry laws, safety regulations, and general Trucking basics.

Preferred Qualifications:

Bachelor's degree related to transportation or business application.

Experience with TMW dispatch system & Omnitracs satellites.
Knowledge/Skills/Abilities:
PC skills including Excel, Word and Outlook
Strong communication skills
Time management & analytical skills
Negotiation & decision making skills