Shipping and Receiving Associate

Position: Shipping and Receiving Associate

Location: Grand Rapids, MI

Job : 841

# of Openings: 1

Department: Operations

Reports To: Shipping & Receiving Supervisor

FLSA Status: Non-Exempt

A Shipping and Receiving Associate brings passion and expertise in distribution, forklift operation, or picking and packing to the production floor. The role involves operating a Hi‑Lo racking system for safe, efficient product movement and managing multiple tasks simultaneously. Adaptability is required, as the associate may perform various functions based on daily needs while maintaining a strong focus on safety, product quality, and teamwork.

• Receiving incoming shipments, processing them in the ERP system, and routing material to the appropriate destination.
• Preparing incoming outsourced and in‑house finished parts for secondary operations.
• Preparing shippers for outgoing items.
• Determining shipment methods using knowledge of shipping procedures.
• Scheduling trucks through third‑party shipping, both internally and internationally.
• Preparing shipments for domestic and international distribution.
• Ensuring proper documentation of receivables and shipments.
• Assembling wooden or cardboard containers or selecting pre‑assembled containers, inserting items, and using spacers, fillers, and protective padding.
• Unpacking and examining incoming shipments, rejecting damaged items, recording shortages, and coordinating with shippers to rectify damages and shortages.
• Tracking and maintaining inventory within the ERP system and on the plant floor.
• Delivering and picking up shipments to local vendors and customers.
• Following supervisor instructions quickly and efficiently with minimal supervision.
• Performing additional shop duties as required by the company.

To perform this job successfully, the individual must be professional, proactive, and positive, with strong interpersonal and communication skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. The physical demands include light activity and occasional lifting or moving of up to 30 pounds, with a requirement for close vision and depth perception.

• Valid driver’s license.
• Strong interpersonal skills.
• Good verbal and written skills.
• Proven organizational skills.
• Ability to prioritize and work with limited supervision.
• Ability to explain reasoning behind conclusions.
• Ability to maintain confidentiality.
• Ability to work well under pressure and remain flexible to changing schedules and demands.

High School diploma or GED equivalent. Minimum of 2 years in a shop environment. Forklift experience required.