Medical Support Specialist
Listed on 2026-03-01
-
Administrative/Clerical
Healthcare Administration -
Healthcare
Medical Billing and Coding, Healthcare Administration, Medical Office
Position Summary
Position Summary
Department: Health and Human Services (IMCare Division)
Classification: Grade 8 (Local 580)
FLSA Status: Non-exempt
Position
Description:
(AS/OC) Primary point of contact for members, hospitals, doctors, dentists, pharmacists and other healthcare providers; respond to inquiries and request for information about coverage questions. Core responsibilities in member service, administrative support to the IMCare department staff and office administration.
Current Vacancy: 1 Regular, F/T position
Work Hours: The normal work week for full-time employees shall be 40 hours per week, overtime as necessary and approved.
Work Location: Itasca County Health and Human Services Department, Itasca Resource Center, 1209 SE 2nd Ave, Grand Rapids, MN
Itasca County offers a robust and comprehensive range of benefit programs for employees and their eligible dependents. These include health, dental, and life insurance, MN PERA pension, eligibility for student-loan forgiveness, and a variety of voluntary benefits. To view a general summary of the benefits offered to regular full-time employees, .
01. As a minimum qualification, are you a high school graduate OR equivalent?
- Yes
- No
02. If you answered Yes to the question above, tell me the high school OR equivalency listed on your application that I can verify this education. If No, state N/A.
03. As a minimum qualification, which of the following do you have? (Work experience is the equivalent of full time, paid experience.)
- 1-year post-secondary education in medical secretarial or medical administrative assistant course work (must attach transcript)
- 2 year's work experience doing medical administrative support work (i.e. medical billing, claims, insurance authorizations, patient/provider scheduling), within the past 5 years
- None of the above
04. In response to the question above, tell me which educational institution(s) and/or employer(s) listed on your application that I can review to verify this education and/or work experience. If none, state N/A.
05. As a minimum qualification, do you have 1-year education (must attach transcript) and/or work experience in Microsoft Excel or Microsoft Word? (Work experience is the equivalent of full time, paid experience.)
- Yes
- No
06. If you answered Yes to the question above, tell me which educational institution(s) and/or employer(s) listed on your application that I can review to verify this education and/or work experience. If No, state N/A.
07. As a preference qualification, do you have additional post-secondary medical secretarial or medical administrative assistant course work (must attach transcript) beyond the minimums credited above?
- Yes
- No
08. If you responded Yes to the question above, tell me which educational institution(s) listed on your application that I can review to verify this education. If No, state N/A.
09. As a preference qualification, how many months of medical administrative support work experience (i.e. medical billing, claims, insurance authorizations, patient/provider scheduling), within the past 5 years, beyond the minimums credited above, do you have? (Work experience is the equivalent of full time, paid experience.)
- None
- Less than 6 months
- 6 months - less than 12 months
- 12 months - less than 18 months
- 18 months - less than 24 months
- 24 months +
10. In response to the question above, tell me which employer(s) listed on your application that I can review to verify this work experience. If none, state N/A.
11. As a preference qualification, do you have any of the following certifications? (must attach certificate)
- Medical Coding
- Medical billing
- None of the above
12. In response to the question above, what is the name of your certification and what institution issued the certificate? If None, enter N/A.
13. As a preference qualification, how many months of work experience do you have in medical coding? (Work experience is the equivalent of full time, paid experience.)
- None
- Less than 6 months
- 6 months - less than 12 months
- 12 months - less than 18 months
- 18 months - less than 24 months
- 24 months +
14. In response to the question above, tell me which employer(s) listed on your application I can review to verify…
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