MSP Help Desk Manager — IT Support Lead
Job in
Grand Rapids, Itasca County, Minnesota, 55745, USA
Listed on 2026-07-02
Listing for:
Jdinet
Full Time
position Listed on 2026-07-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
JDInet in Grand Rapids is seeking an Information Technology Help Desk Manager to oversee Help Desk operations and provide technical support to clients. In this role, you will manage ticketing systems, coordinate field service schedules, and ensure effective communication with users.
The ideal candidate should have 4-7 years of experience in IT support, strong troubleshooting skills, and the ability to manage workloads independently. Competitive salary of $55-$75k with benefits package available.
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