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MSP IT Help Desk Manager — Services & Leadership
Job in
Grand Rapids, Itasca County, Minnesota, 55745, USA
Listed on 2026-08-22
Listing for:
JDI Contracts Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
JDI Contracts Inc. is seeking a Help Desk Services Manager to lead the Help Desk operations and coordinate field service scheduling for the JDInet service area, including Grand Rapids and the Minneapolis area.
The role focuses on client relationships, clear communication, proactive monitoring, and collaboration with the technical team to ensure reliable service delivery across Windows endpoints and Microsoft 365.
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