Account Manager​/Specialty Account Manager - TEPEZZA - Grand Rapids, MI

Account Manager/Specialty Account Manager – Endocrinology

Territory covers:
Grand Rapids, Lansing, MI.

Represent TEPEZZA to physicians and healthcare professionals, establishing product sales and performing total territory account management.

• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
• Promote TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Address issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develop strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
• Consistently meet or exceed corporate sales goals.
• Communicate territory activity in an accurate and timely manner as directed by management.
• Drive product demand among targets through education on disease state and product information.
• Provide feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Adhere to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Work closely with patient services and market access team members, and understand their roles, to achieve overall business goals.
• Coordinate between accounts and relevant Horizon field teams to support full range of account needs.
• Educate healthcare professionals and office staff on site of care options.
• Attend medical congresses and society meetings as needed.
• Manage efforts within assigned promotional and operational budget.
• Maximize use of approved resources to achieve territory and account level goals.
• Successfully complete all Company training classes.
• Complete administrative duties in an accurate and timely fashion.
• Function as a contributing member of a high-performance team.

• Bachelor’s Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
• OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
• OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.

• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience.
• OR Masters degree & 6 years of collective account management experience, sales, & commercial experience.
• OR Bachelors degree & 8 years of collective account management experience, sales, & commercial experience.
• OR Associate degree & 10 years of collective account management experience, sales, & commercial experience.

• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.
• Site of care and reimbursement experience strongly preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
• Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

• Comprehensive employee benefits package, including a retirement and savings plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long‑term incentives.
• Award‑winning time‑off plans and bi‑annual…