Eligibility Specialist

Position Summary

Department: Health and Human Services (Family Services Division)

Classification: Grade 8 (Local 580)

FLSA Status: Non-Exempt

Position

Description:

Performs a variety of tasks related to the initial determination (per established Federal and State guidelines) and on-going eligibility of clients for income maintenance programs and services (cash, food, child care assistance and medical); communicates program requirements; supports clients in achieving the highest degree of independence and in addressing barriers to self-sufficiency; interprets and implements the appropriate program to apply to each client case;

provides enrollment and assistance to managed health care enrollees; makes appropriate referrals to other community resources and/or other agency departments.

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Current Vacancy: 1 Regular, F/T position

Work Hours: Normal hours of work are 40 hours per week, Monday - Friday, with overtime as necessary and approved.

Work Location: Itasca County Health and Human Services Department, Itasca Resource Center, 1209 SE 2nd Ave, Grand Rapids, MN

Itasca County offers a robust and comprehensive range of benefit programs for employees and their eligible dependents. These include health, dental, and life insurance, MN PERA pension, eligibility for student‑loan forgiveness, and a variety of voluntary benefits. To view a general summary of the benefits offered to regular full‑time employees, .

• High school graduate or equivalent.
• One‑year work experience in a human services agency in a position such as a Case Aide, Fraud Investigator, Child Support Officer, Financial Worker, Job Counselor or work experience determining eligibility for a federal/state/tribal public assistance program, or similar work experience.
• Two years of work experience in one of the following: a County working as Human Service Support Specialist, or either clinic or hospital billing, or determining eligibility for health programs, loans, financial assistance, unemployment or other similar benefits.
• Associate’s degree or higher AND one year of work experience involving customer service, interviewing, math computations, and completion of forms or eliciting information from the public.
• Four years of work experience involving customer service, interviewing, math computations, and completion of forms or eliciting information from the public.
• Diploma in the technical college Human Services Eligibility Worker program (must attach transcript) and/or work experience with computers.

• Months of work experience as an Eligibility Specialist, Financial Worker or similar experience in a County agency.
• Months of work experience determining eligibility for a federal/state/tribal public assistance program beyond the minimum qualifications.
• Experience working with people who have disabilities (physical, developmental delays and/or major mental illness).
• Experience doing 10‑key data entry.

Qualified candidates will be invited to take a timed online exam. Successfully passing this exam is a minimum qualification. Information about your application status and testing will be emailed to you after the close of the posting.