Member Experience Advisor Branch

Step into an impactful role at Servus Credit Union as a Member Experience Advisor in Grande Prairie. This full-time, temporary position focuses on driving member satisfaction through financial service excellence.

In this role, you will be the primary point of contact for members, handling transactions and providing creative solutions to account concerns. Your skills will contribute significantly to the branch's growth objectives while using your problem-solving abilities to exceed member expectations.

Key Responsibilities:

• Offer exceptional member service with prompt support

• Execute cash and non-cash banking transactions

• Actively promote Servus products to increase referrals

• Address routine account issues and maintain security

• Assist in opening/closing branch operations

Requirements:

• Minimum one year in a related customer service role

• Knowledge of sales dynamics is an asset

• Completion of Grade 12 diploma or equivalent

• Strong attention to detail and financial literacy

• Competency in handling data gracefully

Become a valuable asset to Servus Credit Union by leveraging your service skills.
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