Personal Banking Associate

Join TD as a Personal Banking Associate in Grande Prairie, Alberta, to enhance customer financial experiences and guide them effectively. This role emphasizes building relationships and assisting with banking solutions.

In this role, you’ll engage customers in transactions and digital banking education while addressing their financial needs. This position requires you to understand customer queries and guide them to the appropriate staff for resolutions. By contributing to a positive team environment, you’ll support frontline staff and improve branch operations.

Key Responsibilities:

• Engage customers with day-to-day banking advice

• Direct customers to appropriate banking contacts

• Educate on digital banking tools and solutions

• Assist frontline staff with transactions and issues

• Recommend branch process improvements

Requirements:

• High School diploma with 1+ years of experience

• Investment Funds Canada (post-appointment in 6 months)

• Proficient in MS Office and branch software

• Knowledge of banking solutions and processes

• Strong communication and organizational skills

Utilize your customer service expertise and banking knowledge to support TD's objectives in Grande Prairie.
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