Personal Banking Associate

Drive customer relationships as a Personal Banking Associate with TD in Grande Prairie, Alberta. Provide tailored banking solutions and support customers with their financial needs every day.

At TD Canada Trust, our Personal Banking Associate plays a critical role in delivering exceptional customer service. This position involves guiding clients through banking solutions, assisting with new accounts, and providing investment advice. You will use your interpersonal skills to strengthen relationships while ensuring an outstanding customer experience.

Key Responsibilities:

• Engage customers on daily banking transactions and advice needs

• Assess customer needs and refer to appropriate banking staff

• Educate customers on digital banking solutions and services

• Support cash transactions and resolve non-standard issues

• Recommend enhancements to branch operations for customer satisfaction

Requirements:

• High School diploma and 1+ years of banking experience

• Investment Funds Canada (IFC) certification within 90 days

• Proficiency in MS Office and banking software

• Strong communication skills for effective customer connections

• Self-starter with excellent organizational abilities

Bring your customer service expertise and financial knowledge to the TD team in Grande Prairie.
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