Product Support Sales Representative

Achieve profitable parts and service revenue based on corporate and territory targets

Evaluate customer needs, promote and sell products and services to meet those needs and provide quality solutions to address customers’ needs

Develop and maintain client information and data utilizing Finning (Canada)’s CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction

Prepare accurate and timely forecasts, pricing, estimates and market intelligence of parts and service revenue targets for assigned customer base to ensure customer satisfaction

Establish appropriate targets, goals and objectives that are aligned with corporate strategy

Ensure all sales documents and customer agreements are completed in a consistent, accurate and timely manner

Minimum 3-5+ years of consulting sales experience in understanding and applying the basic selling principles, such as, prospecting, introducing benefits, call planning, qualifying, handling objections, follow-ups and closing the sale

Proven sound mechanical knowledge

Excellent organizational, communication and interpersonal skills

Previous utilization of a customer relationship management tool

An exceptional track record of customer coverage in a large geographic territory

Proficient in MS office package