Counter Sales Associate

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career.

Does this sound like somewhere you’d like to be?
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!
Why You’ll Love Working Here

Safety-focused and inclusive workplace culture

Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting day 1

Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1

Paid vacation, sick time, and paid birthday off

Annual bonus and profit-sharing opportunities

Employee discounts on leading plumbing, HVAC/R, and industrial products

Education reimbursement and ongoing career development opportunities

Employee referral programs and recognition initiatives

What You Will Do

As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner

Respond to customers in a timely manner in person, by phone or email

Prepare small order quotations on urgent contracting jobs

Pick customer orders from warehouse

Perform necessary product research in catalogues and online

Verify all items are available for the customer as ordered and scheduled

Responsible for building positive relationships with customers and associates

Take initiative to maintain stock of the counter area as needed

Offer help and assistance in the warehouse if required

What You Will Bring

Previous technical experience in sales or customer service in wholesale or distribution required

Local market knowledge with HVAC and Plumbing will be an asset

General computer skills including Microsoft Office required.

Experience with AS400 an asset.

Must have exceptional customer service and professional communication skills

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Our Commitment to You
Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Please note:

Wolseley uses AI-assisted tools to support applicant screening.

Ready to Shape the Future?
Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.

Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

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