Telecommunications technician

Overview  This onsite role involves inspecting, testing, and repairing cable signals and telecommunications equipment. The position requires traveling to various locations within urban and rural areas and working on poles, ladders, or other support structures.
Education   College, CEGEP, or other non‑university certificate or diploma from a program of 1 to 2 years
Experience   1 year to less than 2 years in a related field
Work Setting   Installation
Urban area
Maintenance
On‑site customer service
Rural area
Various locations
Repair
Service
Willing to relocate
Residential
Responsibilities   Inspect and test cable signals and associated equipment
Repair cable signals
Diagnose and locate equipment faults; adjust, replace or repair telecommunications equipment
Repair or replace defective telephone equipment
Analyze test results and adjust, change or repair switching system, network, associated equipment and software
Complete and maintain test and service reports
Determine the nature, cause and location of trouble
Initiate the dispatch of appropriate repair personnel
Operate computerized testing systems to conduct service tests on customer lines and equipment
Climb and work aloft on poles, ladders or other support structures
Connect, disconnect and relocate cable outlets
Determine work assignments
Install cable modems and software to enable Internet access
Repair or replace faulty cables, power suppliers and amplifiers
Transportation / Travel   Valid driver’s licence
Willing to travel
Work Conditions and Physical Capabilities   Fast‑paced environment
Tight deadlines
Attention to detail
Ability to distinguish between colours
Combination of sitting, standing, walking
Bending, crouching, kneeling
Manual dexterity
Personal Suitability   Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Organized
Reliability
Team player
Accurate
Dependability
Benefits   Commission
Other Benefits   Team building opportunities
This employer promotes equal employment opportunities for all job applicants, including those self‑identifying as a member of these groups: youth, women, people of colour, Indigenous peoples, people with disabilities and veterans.
Support for youths:
The company participates in a government or community program or initiative that supports youth employment, offers on‑the‑job training tailored to youth, mentorship, coaching and/or networking opportunities for youth, and provides awareness training to employees to create a welcoming work environment for youth.

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