Administrative Assistant

Open & Shut Windows & Doors

Administrative Assistant $35K - $45K | Windows, Doors & Remodeling

Company: Open & Shut + Total Home KC

Location: Grandview, MO

Position: Full-Time | In-Office

Reports To: Office Manager / Operations Director

Compensation: Based on experience | Benefits included

At Open & Shut + Total Home KC, we're a vibrant and growing company specializing in premium windows and doors, along with full-scale home remodeling projects. Our passionate team takes pride in top-quality craftsmanship and exceptional customer service. We're looking for an Administrative Assistant who thrives in a dynamic environment, takes initiative, and brings structure and efficiency to our day-to-day operations.

• Book initial consultations for prospective clients with our sales team
• Coordinate and confirm window and door installation appointments
• Manage rescheduling, cancellations, and client follow-ups
• Respond to emails, calls, voicemails, and online inquiries promptly and professionally

• Maintain and organize the company-wide master calendar, including sales, installations, and internal meetings
• Provide daily administrative support to the sales, operations, and office teams
• Serve as the first point of contact for all deliveries incoming and outgoing

• Keep the showroom clean, stocked, organized, and ready for customer visits
• Greet walk-in customers and direct them to the right team member
• Assist with walk-throughs and create a welcoming customer experience

• Enter and maintain data in our CRM and project management tools
• Help create and update customer files and project documents
• Support internal meeting coordination and track administrative tasks
• Manage office supplies and vendor communication as needed

• A strong multitasker who's detail-oriented and adaptable
• An excellent communicator, both written and verbal
• Experienced with scheduling platforms, CRM systems, and Microsoft Office or Google Workspace
• Minimum of 2 years in a similar administrative role (experience in construction, remodeling, or service-based scheduling is a plus)
• Independent and resourceful, while being a reliable team player

• Competitive salary of $35 - $45K based on experience
• Benefits include paid holidays, PTO, and vision and dental options
• A fun, motivated team with supportive leadership
• Opportunities for professional growth and long-term contribution

The chance to be part of creating beautiful, lasting work in homes across our community