Technical Services Supervisor

Job Summary

Lab Technical Leadership, Onsite Testing and Data Analysis

• Validate and implement new laboratory test methods and testing equipment to support product evaluation and qualification.
• Execute functional, compatibility, and performance testing of materials and products.
• Apply statistical tools and data analysis techniques to evaluate test results and drive statistically sound conclusions and data‑driven decisions.
• Ensure repeatability, accuracy, and documentation of test protocols and results to support product decisions and continuous improvement.

• Provide technical training and ongoing coaching to laboratory personnel to ensure proficiency, compliance, and safe operation of testing processes.
• Maintain and update standard operating procedures (SOPs) and testing protocols to reflect best practices and evolving requirements.
• Serve as a subject matter expert and technical mentor to build and strengthen the technical capability within the team.

• Plan, prioritize, and coordinate laboratory testing requests to meet internal and external customer timelines.
• Balance resource utilization and workload distribution to meet quality targets and optimize lab efficiency and responsiveness.

• Oversee testing and evaluation of alternative or replacement materials to determine suitability versus existing components.
• Review and interpret test data to support material qualification and risk‑based decision‑making.

• Set up, monitor, and execute customer‑specific or special testing requests as needed.
• Prepare technical reports summarizing findings, conclusions, and recommendations for stakeholders.

• Bachelor’s Degree (B.A. or B.S.) from a four‑year institution — highly preferred.
• Minimum of three (3) years of experience working in a laboratory or technical testing environment.
• Demonstrated experience operating both general and specialized laboratory equipment and testers. Equivalent combinations of education and experience will be considered.

• Working knowledge of chemicals and their interactions with other chemicals as well as plastics and related materials.
• Strong understanding and application of statistical methods and data‑driven analysis.
• Excellent written and verbal communication skills, with the ability to convey technical information clearly.
• High attention to detail with strong organizational and quality‑focused mindset.
• Proven interpersonal, teamwork, and leadership capabilities.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job‑related instructions and to perform other job‑related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities.

To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at‑will” basis.

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status. Silgan is a drug‑free workplace.