Operational Initiatives Administrator

Compensation

Starting at $50,000 and commensurate DOE

Grandville, Michigan

Human Resources

Full-Time

Experienced

Some roles are defined by a title. This one is defined by the person in it. As our Operational Initiatives Administrator, you are the connective tissue between our team, our office environment, and our company culture. You keep the rhythm of the business on track — not by being told what to do, but by reading what's needed before anyone has to ask.

You take pride in an environment that's polished, a team that's informed, and a team that's supported. This is a high-visibility, high-trust role. This is an experienced operational role for someone who has already proven they can run a complex environment independently and is looking for a place where that expertise is recognized and rewarded. You'll report to the HR Director and, over time, provide scheduling and calendar support as directed.

You may come from an operations background, an office management background, and/or early-stage HR — what matters more than your path is your judgment, your discretion, and your ability to operate with professionalism in every interaction.

Location:

This role is based out of our Grandville, MI office and requires consistent onsite presence five (5) days per week based on business needs. Standard business hours are 8:00 AM – 5:00 PM; while we understand hours may flex with business needs, occasional remote flexibility may be available post-probationary period as previously noted. Reliable commutability to our Grandville office is a non-negotiable requirement for consideration.

• Coordinate and execute complex scheduling with external parties or for operational initiatives.
• Support the development and distribution of internal communications content that keeps the team informed, connected, and culturally aligned.
• Maintain the office environment in a constant state of readiness, ensuring all physical spaces are polished and professional, and serving as the primary point of contact for facility inquiries and immediate office needs.
• Support company-wide meetings, overseeing video systems, live chat engagement, and presentation flow.
• Conduct daily walkthroughs of the office to identify and resolve any facility or aesthetic issues before they impact the team.
• Manage vendor relationships and support office inventory needs to ensure the facility is fully stocked and operational at all times.
• Coordinate and execute internal culture projects, employee recognition initiatives, and onsite events in support of leadership-driven priorities, ensuring all logistics, catering, tech, and materials are confirmed well in advance.
• Provide flexible HR administrative support including maintenance and filing of employee records, talent acquisition coordination, and onboarding logistics.
• Support talent acquisition logistics including interview scheduling, candidate communications, and coordination as directed by the HR Director.
• Provide administrative support to the Compliance division which can include, but is not limited to, special projects, documentation, and operational initiatives.
• Other job duties, as assigned.

• A Professional Mindset
  • A proactive attitude with a passion for creating a welcoming and high-functioning office environment.
  • A hospitality-first approach to office management, ensuring common areas, meeting rooms, and shared spaces are consistently functional, polished, and inviting.
  • Exceptional situational awareness and the ability to solve problems or anticipate needs before they elevate.
  • Proven ability to handle confidential information with the utmost discretion and sound judgment.
  • Ability to remain flexible and calm under pressure while managing shifting priorities and competing demands.
  • A visible, high-energy presence who actively engages with the office environment and the people in it.
• Communication & Professional Judgment
  • Strong written communication skills, including the ability to draft professional messages that match the company tone and audience.
  • Ability to evaluate how operational and administrative…