Medical Assistant

Reports to the Practice Manager and works under the direction of the Clinical Supervisor and Clinic Coordinator. Under general supervision and according to established policies and procedures, performs various clerical and patient care duties. Responsibilities include assisting the provider in support of medical care, phlebotomy and laboratory duties, answering the telephone with triage, admitting and discharging patients, dispensing medication and pharmacy duties, medical records and data entry, front office administrative duties including referrals and prior authorizations.

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

• Receiving and greeting all patients and visitors in a professional manner and providing all reasonable assistance.
• Receiving telephone calls and taking and relaying messages accurately.
• Obtaining information from the patient to accurately establish the patient's electronic medical record and prepare for applicable appointment.
• Maintaining patient files, charts, and records.
• Performing medication and radiology prior authorization as insurance directs.
• Sending all relevant patient referrals
• Scanning and directing all patient medical records into patient charts
• Assist in pharmacy medication pick up orders with patient signature regulations

• Recording medical history.
• Preparing patient for examination.
• Assisting provider and/or nurse with minor emergency or surgical procedures.
• Performing EKG as order
• Performing phlebotomy and all lab services as ordered and process in the laboratory according to protocol.
• Administering and recording medication and injections as ordered.
• Dispensing and filling medication prescriptions according to pharmacy protocol with in house dispensing system with provider order.
• Interpreting physician's instructions to patients and providing instruction and education to patients.
• Checking and maintaining supply of stock to exam rooms and laboratory.
• Cleaning and sterilizing instruments and equipment.
• Scheduling office or hospital procedures and appointments.
• Triaging patient calls to determine urgency and direct patient care for clinic appointment scheduling.
• Managing and adjusting medication dosage under the direction of a provider and following up onpatient compliance.
• Preloading patient information into department specific EMR- including demographic information,diagnostic testing, health maintenance, medications, and past surgical history.
• Performs other functions to maintain personal competence and contribute

• Completing other job-related duties and projects as assigned.

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established time frames.
• Completes annual employee health requirements within established time frames.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory…