Xfinity Retail Sales Consultant

Job Summary

Location:

Xfinity Retail Store – 7115 Heritage Square Dr., Granger, IN
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world‑class sales and service experience. Works with moderate supervision/guidance and is accountable for individual results and impact on the team.

• Passionately represents products and services with product and sales know‑how.
• Provides product demonstrations to educate customers on full product capabilities.
• Listens and evaluates customer needs, providing appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engages in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.

May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly. Other duties and responsibilities as assigned.

• High School Diploma / GED (Required)
• 2–5 years of relevant work experience
• Understanding of sales compensation and related policies
• Strong communication, critical thinking, problem solving, customer‑focused, persuasion, professional integrity, resilience, self‑motivation, teamwork, technical knowledge and workplace organization skills

Base Pay: $15.00 per hour
Total Target Compensation (Base Pay plus Targeted Commission): $22.69 per hour

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information or any other basis protected by applicable law.